ÉclairBTC is a non-custodial software provider. We never have access to your funds or private keys.
 

1. Introduction

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ÉclairBTC (“we,” “us,” or “our”) respects your privacy

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This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our Bitcoin Point-of-Sale software and related services (the “Service”).

 

2. Our Core Principle
 

ÉclairBTC is built around self-sovereignty and minimal data collection.

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We aim to collect as little personal information as possible.

 
 
3. Information We Collect

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a) Information You Provide

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We may collect limited information you voluntarily provide, such as:

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• Email address (e.g., for support or onboarding)

• Business information (if you choose to share it)

• Support messages or communications

 

b) Technical Information

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Depending on your setup, we may collect:

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• Basic usage data (e.g., feature usage, error logs)

• Device or browser type (for troubleshooting)

• Approximate location (based on IP, if applicable)

 

Important:
We do not intentionally collect sensitive personal data.

 

c) Payment Data

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ÉclairBTC does not:

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• Store private keys

• Custody Bitcoin

• Track your wallet balances

 

Bitcoin transactions occur on public blockchains or through your own infrastructure.

4. IP Addresses & Network Data
 

If you access ÉclairBTC -hosted services:

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• Your IP address may be temporarily logged for security and abuse prevention

• Logs are minimized and retained only as necessary

 

5. How We Use Information
 

We use collected information to:

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• Provide and improve the Service

• Respond to support requests

• Maintain security and prevent abuse

• Communicate important updates

 

We do not sell your data.

 

6. Third-Party Services
 

ÉclairBTC may interact with third-party services such as:

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• Lightning Network nodes

• Swap providers (e.g., Boltz)

• Hosting or infrastructure providers

 

These services may collect data according to their own privacy policies.

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We are not responsible for how third parties handle your data.

 

7. Data Retention
 

We retain data only as long as necessary to:

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• Provide the Service

• Meet legal obligations

• Resolve disputes

 

Where possible, we minimize or delete data.

 

8. Security
 

We take reasonable measures to protect data, but no system is perfect.

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You are responsible for securing:

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• Your wallets and private keys

• Access to your POS system

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9. Your Choices
 

You can:

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• Choose not to provide personal information

• Contact us to request deletion of any data we hold about you

 

10. Children’s Privacy

ÉclairBTC is not intended for use by individuals under 18.

 
11. Changes to This Policy
 

We may update this Privacy Policy from time to time.

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Continued use of the Service means you accept the updated policy.

 

12. Governing Law

This Privacy Policy is governed by the laws of Quebec, Canada 


14. Contact

For questions or support, please contact support@eclairbtc.freshdesk.com